Description
We have an immediate vacancy for a full time experienced administrator who loves and knows how to invoice (preferably using Quickbooks, but not vital). We are a very small giftware company based in London, N7 and have quirky offerings to the book and gift trade.
We are offering a salary of between £23k-£28k according to experience. The full job description is below. The highlights are that we are looking for someone with experience in invoices, customer service & administration, as well as being organised, accurate, well spoken, and computer literate.
If you believe you fit the bill, and have an interest, please write with a persuasive covering letter and also your CV, and we'll be in touch. We look forward to hearing from you!
Purpose of job
(a) to process orders and provide largely financial administrative support to MD, Sales Manager and bookkeeper.
(b) To ensure the efficient organisation of all logistical aspects of the company.
(c) Maintenance of office.
(d) Communicate with the general public, trade customers and suppliers answering all queries and complaints.
Job Specification
Financial (80%)
1. Processing orders and invoicing customers (via Quickbooks)
2. Credit control
3. Processing payments e.g. PayPal, cheques, and customer and debtor payments
Logistics (10%)
4. Arranging onward shipping of orders received as well as product from far east.
5. Organising logistics for trade fairs and accommodation/travel arrangements.
6. Good coordination with UK and US warehouses
7. Inventory control: Maintaining records.
8. Assimilate and put into action often complex customer manuals.
General administrative (10%)
9. Filing, photocopying, scanning, sending and answering letters and emails
10. Answering the phone and dealing with basic enquiries
11. Organising sending of samples for customers.
12. Purchasing office stationery and general equipment.
13. Helping to manage photo library and website
14. Assistance to MD’s personal property portfolio
Person specification and skills
1. Experience of invoicing (preferably through Quickbooks) and very strong numeracy/financial skills.
2. Experience of administration, office management and maybe customer services.
3. Experience of dealing with complex customer manuals with attention to detail.
4. Excellent organisational skills and calm temperament.
5. Desire to work as part of a very small business.
6. Ability to use own initiative and strong work ethic.
7. Excellent Word, Excel, and internet skills.
8. Complete fluency in English and highly articulate in writing and in person, with good understanding of rules of grammar.
9. Experience of international shipping logistics (desirable).